6/17/2019
Girls Trip!
Review of Black Cars Transportation
Victor arrived on time and was so gracious in helping us on our wine tour! We even went to a wrong address! No problem!
6/17/2019
Excellent Service
Review of Black Cars Transportation
Our 1st time in Wine Country from New Jersey…
Excellent Service! Our Driver Gene made our trip to Napa ,Sanoma & San Francisco all the more memorable
Prompt, friendly professional, courteous, knowledgeable..
Clean Nice Vehicle, excellent Driver. HIGHLY RECOMMENDED
Date of experience: June 2017
6/17/2019
Excellent customer service
Review of Black Cars Transportation
Excellent service, prompt and well-rounded driver.
Really appreciate for the ride to airport. Will use Black Cars Transportation again and the gladly will refer their services to others.
Date of experience: July 2017
6/17/2019
We made arrangements for Black Cars to pick up our parents from the San Francisco airport and to deliver them to the hotel. We were all in town for our daughter’s wedding and had so much to do and we are so appreciative of this service. They picked up our parents inside the terminal, took care of their luggage and delivered them right to the front door of the hotel. They did an outstanding job and I highly recommend them!
Posted 6/17/19
Thanks for a great service. Had a delay at immigration on our arrival and was stressed about driver – was called by company and kept informed of procedure. Driver arrived promptly, smooth journey to hotel.
On return trip, driver was punctual and we got to airport in plenty of time.
Kept updated by email and contact numbers
A great service, would use again
Sue and family – May 2019
Posted 1/4/19
Excellent service. Flexible when travel plans changed. Great driver and very nice car. Would highly recommend. Thank you.
Valerie W
Posted 11/7/18
Excellent experience. Alex was on time and very professional. Would use again.
Brendan F
Posted 11/7/18
We had a great Napa experience riding with your service. Victor was on time and always available for pickup and drop off while traveling from vineyards. We appreciated his professionalism and thought he did an exceptional job. Thank you!
Jennifer C
Posted 7/11/18
I thought everything was great. Easy to book, quick pick up, and very convenient with tip included. Would definitely recommend.
Michelle M
Posted 7/11/18
We had a great time on the trip. Our driver was extremely accommodating and flexible. Also, I appreciate the quick responses during the booking process.
Thanks again,
Jordan S
Posted 7/3/18
Thank you very much. Sasha was wonderful! He was punctual, communicated well, and the car was very clean. He provided fun facts about Napa, was knowledgeable about the wineries and also had a great time with us! We would use him again if we came back to Napa! Thank you very much.
Sincerely,
Sonja
Posted 9/17/17
Great service. Thx
Andrew.P
Posted 7/31/17
Thank you! We think it’s a great service. We will be using you for our next trip.
Regards,
Nancy.R
Posted 7/24/17
We are very happy with the service you all provided in picking up our parents from the San Francisco airport. Our parents said you were right there, easy to find when they got off the plane, and you took good care of them. You delivered them to the hotel quickly and it was a relief for us to know they had a safe and convenient ride to the hotel.
Thank you so much,
Terry and Deanna .F
Posted 5/15/17
Victor did an amazing job in showing us around San Francisco. Everything went as planned – pick up and drop off was on time. When we plan our next trip to San Francisco, we will definitely use your service. Thank you!
Linda.C
Posted 2/8/17
Everything is perfect, thanks.
Kylie Luh
Posted 2/8/17
Excellent service thank you!
Sarah W.
Posted 12/29/16
We used Black Cars for a trip out to Napa from San Francisco and had an excellent time with our driver, Igor. Very professional, friendly and accomodating. We will definitely be using them in the future.
Posted 12/29/16
I have suffered through rude Super Shuttles for the last time!! This trip, we booked with Black Cars and because there were two of us, it did not cost much more for VIP Service! Super Shuttle charges per person and they pack you in, filling EVERY SEAT with strangers, stopping all over town for drop offs or pick ups while you sweat it out about being late for your flight…they rush you…grumble about luggage…Black Cars charges by the car and the driver takes care of everything… No more shared rides! The communication is instant, changes no problem whatsoever. Great professionalism, an immaculate Escalade (Black, of course) for a reasonable set price… No worries at all, polite and informative drivers We used Black Cars round trip without a hitch and great communication via email and phone. Thank you dispatcher Victor and driver Lennie!
Don’t suffer through those dirty blue vans ever again! “Once you go Black, you’ll never go back!”
Donna N.
Posted 12/29/16
Great service. Arrives early, clean limo, very competitive pricing. When my friend left a package in the limo, the driver made a special trip back to the hotel, at no charge, to return it. They are now my #1 choice for SF limos
Posted 12/29/16
The driver was at our house early for an airport run, he was courteous and careful and the entire trip was just perfect….especially because we were heading for Maui. I’ll be using Black Cars again, regardless of our destination.
Posted 12/28/16
Highly recommend Black Cars Transportation. Driver was early; was professional. Felt safe in SUV going to airport. Could not be more pleased with service.
Carrol W.
Posted 12/26/16
It was great, thank you so much.
Andrea M
Posted 11/27/16
On time, professional, good drivers, polite and safe. Everything you want in a car service. They also had a child seat that worked well for our toddler. I highly recommend using Black Cars Transportation!!
Richard H
Posted 11/27/16
Overall I had an excellent experience. Our driver arrived early without putting any pressure on us to rush. He was professional and courteous throughout.
I think that the price is a bit high, especially when competitors such as Uber and Lyft would cost about 60% less (We took a lyft for $40 to get to the destination). Our driver did make the experience excellent and I am overall pleased.
J Baker
Posted 7/13/16
I used your service on Friday, 7/8 and Sunday, 7/10/2016, when traveling from the San Francisco Airport and to Tiburon and then the return trip. I have used Black Cars Transportation previously for work, in New York City!! Because of that positive experience, I saw you were also located in San Francisco and I signed up for your service.
I was attending my 50th high school reunion in Tiburon, and taking the Black Cars Transportation was the best way to get from the SFO airport to Tiburon and then the return trip. No hassle! Very professional and nice drivers! I didn’t have to worry about anything. And I really appreciate the calls and text messages that I received so that it was easy to keep in touch, particularly if my incoming flight might have been delayed, etc., as I know you track the flights.
I grew up in San Francisco but moved away 40 years ago, so I decided not to try to drive over to Tiburon since so many freeways have changed in these many years. I was very comfortable and relaxed on both drives and I will definitely use your service again, wherever I might be traveling and wherever your company is located.
Thank you!
Liz S
Posted 12/28/15
Trip was great, thanks for the excellent service!
John B
Posted 12/23/15
I always use Black Cars Transportation when I travel to San Francisco!
The drivers are always on time, courteous and friendly. I love the personalized attention to details. They know how to get you to your destination safely and timely. I highly recommend their service!!
Courtney B
Posted 9/2/15
Evening was great! Driver was very patient and prompt. Will definitely use again and will recommend.
Sandi P
Posted 6/8/15
I booked Black Car Transportation for car service to and from the airport on a recent weekend getaway to SF with my girlfriend (May 28 – May 31). After researching rates with other providers, I found their rate to be the most reasonable for what I needed them for compared to the other car services. I did not read the existing Yelp reviews prior to booking and just assumed I would be “good to go” when I got to SF.
I have to tell you, I found Black Car Transportation to be highly punctual, courteous and professional. Upon arriving, I called as soon as I got off the plane. The dispatcher(?) told me to collect our bags and call back when we knew which terminal and door number we were at. Within 5 minutes of calling back, a shiny, CLEAN, late model Suburban rolled up and we were on our way. I was quizzing the driver with a bunch of questions about the city along the way to the hotel and he was amicable and nice as he answered all of my questions. It was a very pleasant ride.
Upon leaving SF, I called to confirm my reservation and asked to push my departure time 15 minutes. I had to leave a message but I received a return call within 5 minutes and I was told “no problem”. 15 minutes before my new pick up time, I received a text from the driver, Alexander, who told me he was parked near the hotel and that he was “ready whenever you are”. I called the bellmen, sent my bags down and then texted Alexander to alert him we were on our way down. He informed me that he was there waiting, with my bags already in the vehicle. No issues on the way to the airport. When we got to the airport, Alexander opened the door for my girlfriend, got the bags out of the vehicle, shook my hand and we went our separate ways.
I don’t know how often I will be in San Francisco but when I am, I am calling this service when I do visit. They proved to me that they can not only be relied upon, but that they also treat their clients with respect and professionalism. I was never asked for another dime once I made the reservation and I received prompt email notifications, texts and receipts all along the way.
My experience was great with Black Cars Transportation.
Posted 5/31/15
Thank you. Service was Great! I would use your company in the future. Thanks for your help.
Thanks,
Dawn
Posted 5/31/15
Wonderful service…driver was on time and assisted with luggage
We had some extra time before meeting our ship so he provided and hour of making a couple of stops we requested ..
He was both personable and knowledgable of the area.
Great job by your employee
Lana. M
Posted 3/25/15
You made our night much easier. Great communication!! We’ll definitely use your service again. Thanks so much!
Michelle.M
Posted 2/9/15
Excellent, professional, on time service.
Thank you!
Jamie E
Posted 01/08/15
Service was excellent, on time, safe driving, I felt very comfortable. I would use again in the future.
Judy C
Posted 10/27/14
Great, on time- actually early. Very clean SUV, informative, nice driver. Will use you again if I return to San Fran.
Thanks
Kathleen M
Posted 10/8/14
Your drivers were very prompt and professional. It was a pleasant ride and I will use you service again.
Thank You
Stacy S
Posted 9/17/14
Very good! Thanks.
Adam S
Posted 9/17/14
Service was Excellent ! I would use Black Car every time I was in town !
Thank You
Curt T
Posted 9/17/14
We were very pleased. Aleksandr was the best!
He was professional, courteous, prompt, & accommodating.
We would definitely recommend, & use Black Car again.
Grace D
Posted 9/2/14
Every time we book rides with you, our experience is nothing but the best. Since we book the rides for clients, I can’t personally vouch for the service received, but your booking process is very thorough and efficient.We look forward to working with you again in the near future.
Jamie E
Posted 7/21/14
Your service was wonderful! Calling before we arrived easing feelings about meeting.
Carole G
Posted 5/19/14
Service was great! Easy to work with since our flights were canceled twice and we had to reschedule. Came and got us quickly. Picked us up from hotel on time. Drivers were friendly. Will definitely recommend to others and use again!!
SARAH R
Posted 5/19/14
It was good thanks.
Unnithan R
Posted 5/19/14
You all are great! Thank you for the courteous
And professional service!
Diane A
Posted 5/9/14
Thank you for being available on short notice! Also for answering my multiple calls regarding status and driver details! I have saved your information for future needs.
Tracey C
Posted 4/17/14
Your service was great. Thank you
Sheryl L
Posted 3/17/14
Reliable. Great price. driver was on time professional and courteous.
Jessette D
Posted 2/20/14
Service was great. Driver was friendly and there within minutes of arriving outside
Laura S
Posted 2/18/14
Excellent on time service on departure and arrival. The driver was very courteous and I will certainly be a repeat customer when necessary.
Bob B
Posted 2/18/14
TREMENDOUSLY last week during the French Presidential Visit. He was patient, communicative, a fantastic resource. Thank you again!
Anca R
Posted 1/19/2014
Everything went well…the driver was even able to pick us up earlier than the reservation time. Thanks!
Tracy K